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Frequently asked questions

  • 1. How do I manage unexpected delays in construction?

    At Brick & Bolt, we pride ourselves on timely delivery and effective project management. While unexpected delays can happen due to various factors like extreme weather and unforeseen site conditions may slow down the work, we have strategies to combat them efficiently. We pride ourselves on time delivery and effective project management. Our team focuses on clear communication, thorough planning, and regular updates to keep everything on track.

  • 2. Do Brick & Bolt packages include help with approvals if needed?

    At Brick & Bolt, we offer one-stop solutions catered for you! We help clients with the approval process through our construction professionals. While we don’t handle approvals directly, our partners ensure clients have a smooth experience.

  • 3. Does Brick & Bolt provide loans as well?

    Brick & Bolt helps clients with the documentation required for the loan approval process. We have partnered with several banks and NBFCs to offer attractive interest rates. Our goal is to support you every step of the way in getting your loan approved.

  • 4. Are there any hidden fees when using Brick & Bolt?

    Brick & Bolt is committed to transparency regarding charges and costs. We provide a detailed breakdown of all expenses upfront, so you can budget accurately without any hidden surprises. You'll know exactly what you're paying for, from materials to labor, just like checking a menu before ordering at a restaurant. Our goal is to help you plan your finances effectively and make informed decisions throughout your construction journey.

  • 5. Does Brick & Bolt include the interior with the construction and provide the complete package?

    Brick & Bolt offers separate packages for interior work if you want to get your interiors done through us. We have teamed up with a couple of boutique designer firms to provide great interior designs at competitive prices. This way, you can choose the best options that fit your style and budget.

  • 6. Who will guide me with the day-to-day operations on-site during construction?

    Our in-house project management team supervises all the activities, to confirm everything runs smoothly. They are dependable for coordinating the tasks, managing resources, and addressing any issues that arise.

  • 7. Approximately how long does it take to complete the construction of one floor?

    It takes approximately 5 months to complete the ground floor of a house, with an additional 1.5 months for each floor beyond that. The overall duration can vary based on factors such as built-up area, design complexity, and location.

  • 8. What is the estimated time for my project from start to finish?

    It typically takes 6 to 14 months to complete a house construction project. Generally, it takes about 5 months to build the first floor and around 1.5 months for each additional floor. However, the timeline can vary based on factors like space, built-up area, location, design, and construction type.

  • 9. Do I have to pay the full amount before the project starts?

    No, you will pay different amounts based on a personalized payment schedule that matches your construction stages. We charge a 2% booking amount to start. Once the floor plan is finalized, we collect 8% of the total amount. After the design phase, you will pay 15% of the project value until the plinth is built, and then the remaining payments will be based on specific project stages.

  • 10. Is compound wall included in the package?

    Not all houses need a compound wall. Some only require it on two or three sides. By removing the compound wall from the package, we ensure that only clients who want it pay for it. This approach gives our clients more flexibility and control over their choices in building their homes.

  • 11. What happens if I want different brand of materials other than the ones in the packages?

    Our packages are modular, making it easy to change specifications. If you want to remove or add something, it's as simple as adjusting your shopping cart. Our technical consultants are available to give you a demo of how this works. This flexibility helps you in customizing your project to fit your needs perfectly.

  • 12. How do I get a quote from Brick & Bolt?

    To get a quote from Brick & Bolt, you can start by raising a house construction service request. You can reach us at +91 7505-205-205, and our team will reach out to understand your needs better. You can interact with us through our app, or head over to our website for additional queries.

  • 13. How can I measure quality control during home construction?

    To measure Quality control during the home construction process, Brick & Bolt uses help from a system called QASCON-BNB (Quality Assessment System for Construction - Brick & Bolt). This system comprises over 470 quality checks for each floor of construction, ensuring that all projects meet high standards. Additionally, we monitor quality and project progress through various technology platforms, making sure no quality check is leftout during the construction process.

  • 14. How does Brick & Bolt incorporate sustainability into its construction practices?

    Our construction partners ensure that the construction site utilizes sustainable materials and practices, aiming to minimize environmental impact while maximizing energy efficiency in the homes we build.

  • 15. What are the onboarding fees for Brick & Bolt's business services?

    Yes, Brick & Bolt does charge an onboarding payment. We collect a booking amount of about 4% of the total home construction cost. This initial payment allows us to conduct digital surveys, perform soil tests, and create a detailed floor plan. This process helps ensure that everything is set for your construction project to begin smoothly.

  • 16. How can I get updates on the project's progress?

    You can get updates on your project's progress through our Brick & Bolt app! The Brick & Bolt app is available on both the Play Store and App Store. It allows you to track your house construction project in real time, raise queries, and view inspection reports.

  • 17. How familiar are you with the local building codes and regulations?

    At Brick & Bolt, we are quite familiar with local building codes and regulations. Our team keeps up with the standard codes and any changes that may happen based on the region. This way, we can make sure that every project we work on meets all necessary requirements, providing peace of mind to our clients.

  • 18. How long does the building permit process take at Brick & Bolt?

    At Brick & Bolt, we don’t directly handle the building permit process, but we’re here to help our construction partners with the necessary support. We understand that getting permits can be hard, so our team assists in guiding them through the requirements.

  • 19. Do you also provide painting services?

    Yes we do, it is included in our packages.

  • 20. Are there any refund policies?

    Yes, Brick & Bolt has a refund policy. Refunds are processed after deducting applicable charges based on the cancellation terms outlined in the policy. The refund amount, if any, will be transferred to the customer's bank account within 30 business days after mutual agreement on the final value of the refund. No cash refunds are possible.

  • 21. What type of safety measures does Brick & Bolt undertake for the on-site workers?

    At Brick & Bolt, we prioritize the safety of our on-site workers with strict precautions. We conduct thorough background checks on all construction partners to ensure they are qualified and experienced. Only those who are committed to safety protocols are onboarded. Before work begins, we make sure all necessary safety measures are in place to protect our workers and create a secure environment.

  • 22. What kind of warranty do you offer after the work completion?

    We offer a clear warranty after the completion of our work, which will be detailed in your quotation. We provide a structural warranty that lasts for 10 years, ensuring the integrity of your home. Additionally, we include a maintenance warranty for 1 year to cover any necessary upkeep.

  • 23. What application or software to communicate with customers?

    We have an in-house app that helps us track interactions and keep everything organized. Additionally, we use WhatsApp for quick updates and email for more detailed discussions.

  • 24. Do you offer maintenance services?

    Yes, we offer maintenance services for one year after the completion of your project. This ensures that any issues can be addressed quickly and effectively. We're here to help keep your home in great shape!

  • 25. On what basis do you assign a construction partner to a project?

    We assign construction partners to a project based on a stringent onboarding process, which includes a technical evaluation. We also conduct ongoing project verification and background checks to ensure quality and reliability. This thorough approach helps us maintain high standards in our work.

  • 26. What are the essential documents Brick & Bolt requires to start the construction?

    First, we require the site documents that prove ownership and any necessary approvals. We also need the site dimensions and the Brick & Bolt approval documents to ensure everything is in order.

  • 27. What are the materials you use for pipes and fixtures?

    At Brick & Bolt, we use CPVC and PVC pipes for plumbing and fixtures.

  • 28. How do you ensure proper drainage and grading are done on the site?

    Our experienced site engineers ensure the right tools are on hand and know how to manage proper drainage and grading on the site.

  • 29. Do you make modifications if I request them during the construction?

    Brick & Bolt offers three free revisions to ensure your vision is captured perfectly. After these initial revisions, any additional changes will incur a charge.

  • 30. What permits are required to start with the home construction?

    To start home construction, you need several permits: liaisoning, BBMP approval, BDA approval, and electricity and water approvals. These permits ensure your project complies with local regulations.

  • 31. Can I also participate in the final walkdown before the construction project is completed?

    Yes, you can participate in the final walkdown before the construction project is completed.

  • 32. How long does the building permit process take at Brick & Bolt?

    There are three major stages in the construction process:
     1. Digital Survey,
     2. Soil Test,
     3. Structural design.

  • 33. What are the quality checks that you perform on the site?

    The quality checks performed on-site at Brick & Bolt include the following:
     1. Slump Test
     2. Scratch Test
     3. Alignment QC
     4. Dimension QC
     5. Measurement QC
     6. Water Projection Test
     7. Pressure Test for Plumbing

  • 34. How do I calculate the total construction costs?

    To calculate total construction costs, our site expert will provide a detailed breakdown, allocating costs line by line. They will assess material, labor, and additional expenses to give you an accurate estimate.

  • 35. What are the major factors on which house construction cost depend?

    House construction costs depend on several major factors, including the prices of steel and concrete.

  • 36. How to ensure that my construction project stays within budget?

    During the contract phase our expert team will list down all the materials that are required along with the price before you sign the contract. So you don't have to panic if the budget is going beyond the expected term.

  • 37. What other expenses are involved in building the house?

    Other expenses involved in building a house include liaisoning charges for permits and approvals. Clients may also choose optional costs for interior design and furnishing.

  • 38. What if the prices of the materials increase when the project is ongoing? Would there be a price escalation?

    In our contract, we have stated that there can be a 5% increase or decrease, and the contractor must manage that.

  • 39. What are the customization options available for my home design?

    At Brick & Bolt, we understand that every homeowner has unique preferences. That's why we provide three customization options for your home design. These options allow you to tailor your space according to your style and needs.

  • 40. How many revisions are allowed during the design finalization process?

    During the design finalization process, Brick & Bolt offers three free revisions to ensure your vision is captured perfectly. After these initial revisions, any additional changes will incur a charge. We want to make sure you're happy with the design while also keeping the process efficient.

  • 41. What kind of post-construction support does Brick & Bolt provide to clients?

    We provide a structural warranty that lasts for 10 years, ensuring the integrity of your home. Additionally, we include a maintenance warranty for 1 year to cover any necessary upkeep.

  • 42. How does Brick & Bolt ensure that client preferences are reflected in the final design and construction?

    At Brick & Bolt, we make sure that your preferences are a big part of the final design and construction. Before you sign the agreement, we provide both soft and hard copies of the designs for you to review. This way, you can see everything clearly and suggest any changes you want.

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